How Do Clients Rate You

What makes a stylist absolutely to-die-for?
Here's what clients are saying across the nation.

We asked haircolor clients nationwide to tell us what they liked best about their stylists. Here's what they had to say, in order of preference:

1. Friendliness and a smile.

Everyone wants an approachable stylist. After all, who wants to be around someone who isn't friendly?

2. Offers really good advice.

Clients like to feel they can trust their stylists. In fact, 31% said they give their stylists complete freedom in choosing their haircolor and haircolor products.

3. Expertise, of course.

Your clients think of you as a hair expert. And they sense when you know what you're talking about.

4. Always stays on top.

Clients depend on you to know about the latest trends, newest looks. And to keep them looking up-to-date.

5. A fabulous sense of humor.

Believe it or not, it can go a long way. Clients like to leave the salon not only looking good, but feeling good, too.

6. Cares enough to listen.

As you know, you are more than a great stylist, you also play the role of personal advisor.

7. Not a "gossip."

As much as clients share with you, they know they'll never hear the "dirt" from you.

8. Is a friend and confidante.

Clients spend a lot of time with you. You become a constant in their lives. And a trusted friend.

9. Very hip, happening and cool.

To many clients, you represent the world of fashion. And they like it when you share your knowledge with them.

10. Encourages a little experimentation.

Many clients want to try something different but are a little wary. You're the one who can reassure them to take a chance on something new.